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4 Replies Last post: Nov 19, 2009 6:40 PM by kmurray  
kmurray   4 posts since
Mar 18, 2007
Currently Being Moderated

Oct 19, 2009 2:33 PM

Snow Leopard, GarageBand, PODxt Live, Line6 Edit and Thoughts

I understand the operating system is new and I wont get into a debate over reasons to upgrade or not to upgrade. Just get the software/drivers working. You are a huge company with lots of money and resources, step up to the plate. People who have new computers shipped with Snow Leopard are just out of luck or have to downgrade and spend more money? Pay people to provide support for your products, SPEND the money to find a solution. Snow Leopard was known to be in development for over a year. If Apple wouldn't work with you guys to make sure everything would be working then shame on them, but if it was Line6 that wouldn't spend the resources to make sure this was a smooth transition then shame on Line6. Either way, us consumers are at left in the doldrums by two huge corporations. Quelle surprise! Anyway…

 

 

I have the following working and thought I share in hopes that the information might help somewhere down the Line.

 

My iMac:

 

  Model Name: iMac

  Model Identifier: iMac7,1

  Processor Name: Intel Core 2 Duo

  Processor Speed: 2.4 GHz

  Number Of Processors: 1

  Total Number Of Cores: 2

  L2 Cache: 4 MB

  Memory: 3 GB

  Bus Speed: 800 MHz

  Boot ROM Version: IM71.007A.B03

  SMC Version (system): 1.21f4

 

 

System Version: Mac OS X 10.6.1 (10B504)

 

64-bit Kernel and Extensions: No

 

Garageband 5.1

Line 6 Monkey - v1.31

Line 6 Driver 4.2.4

 

Line6 Edit will give the following error and then crash:

 

/Applications/Line6/Line\ 6\ Edit.app/Contents/MacOS/Line\ 6\ Edit ; exit;

Installing AE Handlers

Set temp dir: /var/folders/7s/7sghjgkFFpuWlo9nOVhBJ++++TI/-Tmp-/Line 6 Edit_temp

Running from /Applications/Line6 in embedded mode on Mac OS X (Mac OS X)

L6HW device 'PODxt Live' (#0, ID=0x00004650) connected

L6HW device 'PODxt Live Variax Interface' (#1, ID=0x00004650) connected

java.lang.UnsatisfiedLinkError: cmn.l6java.utils.L6EmbeddedUtils.nativeHideSplash()V

at cmn.l6java.utils.L6EmbeddedUtils.nativeHideSplash(Native Method)

at cmn.l6java.utils.L6EmbeddedUtils.HideLauncherSplash(L6EmbeddedUtils.java:39)

at line6editbase.app.L6EditorApp.Start(L6EditorApp.java:459)

at line6editbase.app.L6EditorApp.access$200(L6EditorApp.java:42)

at line6editbase.app.L6EditorApp$L6ELauncherBootstrap.OnLaunch(L6EditorApp.java:310)

at cmn.l6java.app.L6App.Launch(L6App.java:194)

App failed to start (caught exception while launching).

Failed to launch app!

logout

 

Or something like this:

Screen shot 2009-10-19 at 6.38.39 PM.png

 

This is most likely a Java 1.6 problem. In the following post on the apple forums it says:

http://discussions.apple.com/thread.jspa?messageID=10061804&#10061804

 

Snow Leopard only ships with Java 1.6, so any applications built with Java must include support for 1.6 or the application will fail.

 

So I have to manually edit effects, which sucks but ah well. I can still use my PODxt Live in Garageband for now so I am ok, and being a casual player I don't mind. Thankfully I didn't purchase any additional software from Line6 or I would be a tad frustrated at the current situation.

 

I'm sure Line6 isn't the only company in this current situation, most software/hardware companies are currently riding on the Snow Leopard Crash Fail Train Express. Let's just hope Apple and all the software/hardware vendors can work together to find a solution and find one FAST. With that being said I still firmly stand by what I said previously:

 

Pay people to provide support for your products, SPEND the money to find a solution and find it promptly. Don't just come out and say ' We don't support bleeding edge' it's a new FINAL RELEASE Operating System, it's not a BETA OS. If this goes on for months and months it will only show how much Line6 really cares about it's consumers.

 

Regards,

 

Keith

ramones74   1 posts since
Dec 30, 2007
Currently Being Moderated
1. Oct 24, 2009 11:47 AM in response to: kmurray
Re: Snow Leopard, GarageBand, PODxt Live, Line6 Edit and Thoughts

I have given up on Line 6. It has been several months now, and my Snow Leopard install disc is collecting dust. Time to finally upgrade to Snow Leopard and find another piece of hardware to record my guitar demos. I am a software programmer and I know what may appear simple to some may actually be quite complex to code. But it has been several months now. This is just pathetic. And no true updates on the situation? Should I go back to my Windows PC and downgrade to Windows 98? That wouldn't be "bleeding edge", would it?

BlackJacket   2 posts since
Mar 2, 2007
Currently Being Moderated
2. Nov 18, 2009 12:10 AM in response to: kmurray
Re: Snow Leopard, GarageBand, PODxt Live, Line6 Edit and Thoughts

I have to agree completely as much as I wish the driver/OS conflict weren't true, Not only is it true though, but it is vast in the number of things it affects and should be fixed by now.

 

 

Model Name:    MacBook Pro
   Model Identifier:    MacBookPro5,2
   Processor Name:    Intel Core 2 Duo
   Processor Speed:    3.06 GHz
   Number Of Processors:    1
   Total Number Of Cores:    2
   L2 Cache:    6 MB
   Memory:    4 GB
   Bus Speed:    1.07 GHz
   Boot ROM Version:    MBP52.008E.B05
   SMC Version (system):    1.42f4

 

System Version:    Mac OS X 10.6.2 (10C540)

 

Bought this machine approx a month ago and will using to record my band and jam sessions and some of my friend's bands in conjunction with a TonePort UX8. Already owned a TonePort KB37. Had to return the PODxt Live I had got after using Gearbox and PODfarm with the TonePorts, liked it, but it didn't work well with my live rig (omen perhaps?). Both USB devices worked well with my iMac (OS X 10.4.11). Loved PODfarm features and sound quality of recordings. Thing is, if I plug EITHER devices in my MacBook Pro (for school and personal use, going to use -or were- along w/ course prerequisites at home) they crash the MacBook immediately. The only difference between Line 6 Devices is that the UX8 has a power button the KB37 is auto-on. As soon as either powers up on the machine. Dark Grey Waterfall of "NO, no,no,no,no,no!!!!" ensues. Tried fixes recommended in forums, but nothing.

 

Don't get me wrong, I love my gear, but this is too much if it's been going on as long as it has w/o at least Line 6 Monkey having a notice about a very serious problem with Snow Leopard compatibility. I have a disk collecting dust as well for my iMac to be installed, but thats not happening until I know I can get something that works with my OS reiliably so I also wonder though how much is actually going on between Line 6 and Apple, I don't believe any one person is at fault, but the problem is no one is posting a fix either. After repairing so many of my friends and family's PCs over the years, isn't this what I bought my MacBook Pro for as well as an accredited school is requiring their students have (http://www.aim-music.com/Recordingkit.html), to not have these Window-ish issues?

 

To rap it up, I guess what I'm trying to say is, this is costing me money. I really want PODfarm and those devices a part of my DAW, but honestly, I need to come up with the money for some of those previously mentioned prerequisites I haven't gotten yet I must concur with the bleeding edge comment. This laptop and its non-beta OS have a job to do and it is the latest, not 2 months old, 64-bit and the hardware's only going to keep moving foward from this. Line 6 has to keep up like it or not or lose longtime customers, I've been using Line 6 stuff since back in the day with the since the original PODs and it was the best stuff around to me and my buddies.

 

I will add in fairness, I have not personally tried similar devices from other manufacturers w/ this machine yet, but I will take my laptop with me to the music store to get gear that will address my lack of mic/instrument interface that I have right now if I have to.

 

c'mon guys, please.

 

 

Line6Miller Line6Support 7,472 posts since
Mar 28, 2006
Currently Being Moderated
3. Nov 18, 2009 12:23 PM in response to: kmurray
Re: Snow Leopard, GarageBand, PODxt Live, Line6 Edit and Thoughts

Guys, this seems to be workign for most people. Have you tried it?

 

http://line6.com/community/message/93511#93511

 

Line6Miller

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