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3 Replies Last post: Nov 11, 2009 4:32 AM by stefromfortworth  
stefromfortworth   4 posts since
Dec 23, 2006
Currently Being Moderated

Nov 7, 2009 6:31 AM

crackling noise coming from ux1 interface

I have had my ux1 now for a few months. it worked well on windows xp, although it did crackle a bit but it was tolerable.

 

I recently bought a new laptop with vista premium and the noise that it produced was ridiculous!!

 

I got a windows 7 upgrade when i bought the laptop but even when that arrived it was still terrible

 

the noise is like a horrible crackling sound and you can just barely make out the sound of the audio im playing back underneith it.

 

This makes my ux1, pod farm and riffworks completely useless because they only work with line 6  interfaces.

since the ux1 is my only interface my sonar 7 is now useless too.

 

if its not fixed soon ill have to sell the line 6 and buy an m-audio or guitar rig usb interface which i didnt want to do.

 

what can i do to sort this problem out??

 

i need a reply asap please or this is the last line 6 product ill ever buy.

 

-ste

justsux   5 posts since
Nov 5, 2009
Currently Being Moderated
1. Nov 7, 2009 8:49 AM in response to: stefromfortworth
Re: crackling noise coming from ux1 interface

Well, i have same problem but with toneport UX2, using windows vista 64 home premium 6GB memory, can someone help us?!

Line6Perry Line6Support 1,722 posts since
Dec 26, 2007
Currently Being Moderated
2. Nov 10, 2009 2:39 PM in response to: stefromfortworth
RE: crackling noise coming from ux1 interface

Hi,

 

  Unfortunately our software releases are currently not yet supported on Windows 7. The only thing we have available for users on Windows 7 is a Beta USB Device Driver that many users seem to have success with.

 

  Please visit the Windows 7 User Group for download instructions: http://line6.com/community/groups/windows-7-public-beta-group

 

  Regards,

  L6Perry

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