Community : Thread List - POD, Pocket POD, PODxt Family, FloorPODs, Bass PODs

Pocket POD registered to my Account - Line6 Monkey says it is not.

support@line6.com — Sat, 14 Nov 2009 18:47:14 GMT

I purchased a Pocket POD a few weeks ago. I have registered it to my account and it appears in my account correctly (see attached image: line6_registration_page.jpg Note: username in web account & Monkey the same; serial number blurred out intentionally). I used the Serial # from inside the battery compartment. When I launch Line 6 Monkey v1.31 and log into my account, it give me a dialog box stating, "It appears you have not registered your Pocket POD with your user account." (see attached image: line6_pocketmonkey.jpg). If I click "Register Now...", it takes me to my account page where it shows my device registered to my account. I followed your FAQ and ensured my serial number was in the form 'XXXNLNNNNNNNNNN'. I have tried the following with no success:

Logged out of Line 6 Monkey and log back in.
Waited 1 week to see if the serial number just needed time to associate.
Installed latest version of Line 6 Monkey on a different computer.
Deleted my registered device and re-registered it.

Current state of affairs: My device is currently registered to my account through the website, however Line 6 Monkey still shows it as unregistered.

Although the device is not registered it has allowed me to update to the latest firmware: 1.01, however I would like to ensure that my device is properly registered.

OS Info:

I have tried on 2 different machines running:

Windows Vista x86_32bit Professional and Ultimate.
Both are single boot systems.
The POD is recognized on both systems.
The Vyzex editor recognizes the device and I can control the POD through it.
Both machines are Intel Core 2 Duo, but running 32 bit versions of OS.
Both machines have 3 2.0 USB ports. I am connecting the POD directly to the computer.

Software Installed Machine 1:

Clean install with following software added
Reason + Record
EMU Patch Mix for a EMU 1616m
ASIO4All
Line 6 Monkey 1.31

Software Installed Machine 2:

Old OS install Vista 32bit Ultimate
Business Apps (MS Office)
Reason 4
Ableton 7
NI Kore
Sound Forge 9.0
Reaper
FruityLoops Studio
ASIO4All
ProTools 8.x
Digi002 Rack
Digi MBox2 Micro

Please advise on how to associate my POD correctly with Line 6 Monkey.

E-prom chip for pod

support@line6.com — Sat, 29 Aug 2009 23:52:47 GMT

I called and requested an updated e-prom chip for my pod. Any idea on how long before it ships?

De-Register problem

support@line6.com — Thu, 19 Nov 2009 19:48:00 GMT

Hey I just sold a XT Live to another guy and I want to de-register it from my name so he won't have problems when he goes to register. I tried using the option but it comes back with "there's a service attached to this device". I don't know if he has an account yet so I can't give you the user name of the buyer. Can you guys please de-register it from my list of stuff ? Thanks.

Recording Music

support@line6.com — Wed, 18 Nov 2009 12:54:42 GMT

Hello,

I bought the line 6 pod farm for my boyfriend so he could record his music and burn it to a CD. When I went to Guitar Center, that is what I told them I was trying to do and they sold me the Line 6 Pod farm. And while he absolutely loves it and all that he can do with it, he still cannot seem to get it to actually record his playing to his computer in any format that can be shared or burned to a CD. Is he missing a step or is he missing some other system or program that is needed to actually be able to accomplish that part?

Thank you!!!

windows 7 compatability with podxt live, variax, workbench

support@line6.com — Tue, 17 Nov 2009 17:18:22 GMT

I am looking to upgrade my computer to windows 7.

i wanted to make sure before i did if the programs to run podxt live and the workbench software are supported.

i did a search before making this ? and did not find a thread that answered my question.

I know that I can try running the programs in compatability mode, but I found a few responses saying they had problems with that also.

sorry if this is already somewhere you can just post the link to the thread for me if your a better searcher than me.

thanks

POD 2

support@line6.com — Sun, 15 Nov 2009 14:34:22 GMT

Have an original pod and software. Just got a macbook and tried to use software. Says, "Classic environment no longer supported". Is the software no longer useful? Is there something I can do to remedy the problem? Not a big techy and only need the capabilities that came with ver. 2. Thanks.

Monkey doesn't show Pocket POD 1.01 flash update

support@line6.com — Wed, 18 Nov 2009 18:13:04 GMT

Hello,

I'm a customer from Germany and bought a Pocket POD back in December, 2007.

Today I read about the 1.01 flash upgrade for my Pocket POD and downloaded the Monkey software v1.31.

I connect my Pocket POD to the power adaptor first and after this connect it to my PC with the Line 6 USB cable, no other cables are connected to the POD.

The POD works fine with the Vyzex v1.17 software, so I launched the Monkey (after closing the Vyzex software). It connects to my Line 6 Account but shows "There are no updates available" :-(

[img]http://imghost.glorp.de/i/7515363356a7.png[/img]

The Pocket POD is registered within my account and the Monkey doesn't show any message about device registration either.

The POD shows "Version 1.00" at startup...

[img]http://imghost.glorp.de/i/22593416da5b.png[/img]

Thank you for any help.

AUX input on floor pod plus

support@line6.com — Wed, 18 Nov 2009 00:16:55 GMT

Connected mp3 player to aux input using stereo jack; comes through rt channel only of headphones - is this expected? Uncomfortable listening to anything through only one channel of a headphones. Any advice? Thanks. N.

pod xt pro 4 buttons innoperante

support@line6.com — Wed, 18 Nov 2009 09:11:41 GMT

hi all

i have a little problem with my pod

i have installed the lastest versions of the firware and all is upgraded

but the 4 buttons under the screne are innoperante i cant use those buttons, it's very very .......

Second-hand PODxt Live Registration

support@line6.com — Thu, 19 Nov 2009 18:15:32 GMT

Hi,

I recently bought a second-hand XT Live but I am unable to register it as it has been registered by a previous owner. (I contacted the guy I bought it from but he claims he bought it second-hand himself and it was already registered. I now have no way of contacting the guy who registered it.) The serial number is 21FPD3P5528002676. I would appreciate if I could get this resolved. Thank you.

Regards,

Eoin.

Need help to register a used PODXT Live

support@line6.com — Wed, 18 Nov 2009 22:06:14 GMT

I bought a used PODXT Live (like many) on EBAY February 2, 2008. Today I tried to register it but it is registered to someone else (probably Steve Bruening). The serial number is 21FPD1P5535003806. I have a copy of my Paypal receipt which I can sendt. Can you help me Line6***?

Thank you
Richard.